Our cancellation policy for all Shankar Prasad Foundation products and services is as follows:
Shankar Prasad Foundation will, in its sole and absolute discretion, allow for the return or replacement of any product purchased using our services within 30 days from the date of purchase. For recurring billing products, returns for more than one payment may be provided if requested within the standard 15 day return period.
If a customer requests a return and the return is approved by Shankar Prasad Foundation, the money for the requested transaction is refunded back to the customer, in part or whole. If the return is for a recurring billing product, then the return policy allows for the most recent payment to be refunded. Multiple payment returns can be provided as long as they are within Shankar Prasad Foundation's Return Policy. A return on a recurring billing product will also result in cancellation. Returns will only be credited back to the account used to make the original purchase. If the original account has been closed, the purchase is not eligible for return.
When a product is returned, the customer generally receives a full refund. Due to the digital format of Shankar Prasad Foundation products, when a product is returned the customer retains the product and, in many cases, the customer has received a benefit from the product prior to the return. In such cases, Shankar Prasad Foundation reserves the right to issue a refund for less than the full purchase price.
Shankar Prasad Foundation has every incentive to keep customers happy by providing quality products and service. To promote customer satisfaction, Shankar Prasad Foundation reserves the right to reverse a sale, including but not limited to the following:
If the customer provides a valid reason for requesting a return within 30 days of purchase; If the customer provides a valid report that the charge was fraudulent or unauthorized; For any other reason Shankar Prasad Foundation deems appropriate. Shankar Prasad Foundation's Cancellation Policy
A customer may cancel a product with a recurring billing subscription at any time. A cancellation means that no future payments are charged to the customer's account. The cancellation of a recurring billing product does not generate a refund - it will only stop any future payments.